Serving the Portland Metro Area
Since 2003
Award winner from
Angi, Home Advisor
Call us today
(503) 590-9274
Since 2003
Angi, Home Advisor
(503) 590-9274
Applies to: allsurfacecleaning.com and allsurfacepdx.com
All Surface Roofing and Maintenance, LLC (“All Surface”, “we”, “us”) operates the websites at allsurfacecleaning.com and allsurfacepdx.com, trading as All Surface Cleaning Company and All Surface Roofing and Construction.
This policy explains how we collect, use and disclose the personal information of our customers, prospective customers and website visitors. It applies only to information collected through these websites and our direct dealings with you.
Your privacy matters to us. We do not collect or use information submitted through our websites without the consent of the person submitting it.
We only collect information you voluntarily submit when enquiring about our services — through a web enquiry form, during a phone or online conversation, by email or text message, or in person. This may include:
Your first and last name
The property address and your mailing address
Your email address and phone number
Details about your project, including any photos you send us
This information is stored in our cloud-based database and used to identify and communicate with you directly, or through personalised advertising from us only.
Our websites use tracking technologies such as cookies, web beacons and pixels to automatically collect certain information from your device. This may include your IP address, browser and operating system information, approximate geographic location, referring website address, and information about how you interact with our pages.
We may collect personal information about you from our advertising partners. This may include demographic information and approximate geographic location.
Our websites use cookies to personalise your experience and enable certain features. You may disable cookies in your web browser, however parts of our websites may not function properly. More information about blocking and deleting cookies is available at allaboutcookies.org.
Our email campaigns may also use tracking technologies such as web beacons and pixels to collect information such as your IP address, browser type and version, and email engagement statistics.
We use information collected directly from you to provide:
Estimates for our products and services
Appointment scheduling and confirmation
Responses to estimate requests and service enquiries
Answers to your questions about our services and pricing
Customer service and support
Project updates, follow-up messages and feedback requests
Marketing of our own products and services by email and text message, subject to your consent
We use information collected automatically from your device to operate and optimise our websites and to support our own advertising and marketing efforts.
We will never sell any information to outside vendors, including but not limited to marketing and advertising companies. We do not share customer information with outside parties for their own marketing purposes.
We use service providers to help us run our business — for example website hosting, our customer database, and advertising agencies acting on our instructions. These providers may process your information on our behalf and are not permitted to use it for their own purposes.
We use Google to help us understand how visitors interact with our websites. Google uses and processes your information in accordance with its own privacy policy.
We may share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, or to otherwise protect our rights.
To stop receiving marketing emails from us, click the unsubscribe link at the top or bottom of any marketing email we send.
To stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT or UNSUBSCRIBE to any text message we send. Reply HELP for assistance. Message and data rates may apply.
Your consent to receive SMS messages applies solely to All Surface and does not extend to any third party. We will not share your mobile number with any third party for their marketing or promotional purposes. Consent is not a condition of purchase, and you may revoke it at any time.
We are not liable for delayed or undelivered messages, as these are controlled by your wireless carrier. Full mobile messaging terms are set out in our Terms of Service.
Depending on where you live, you may have the right to:
Request access to the personal information we hold about you
Request that it be corrected if inaccurate
Request that it be deleted
Request that it be transferred to another service
Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@allsurfacepdx.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on a request. We will not discriminate against you for exercising any of these rights.
Your information is held in our cloud-based database. We use reasonable administrative and technical measures to protect it against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We keep personal information for as long as needed to provide our services, maintain business and financial records, and meet our legal obligations, after which it is deleted or anonymised.
Our websites and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
Our websites may contain links to third-party sites, including review platforms and our online payment provider. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policy of any site you visit from ours.
We may update this Privacy Policy at any time. When we do, we will revise the “last updated” date at the top of this page. Please review it periodically. Continued use of our websites after a change takes effect means you accept the updated policy.
If you have any questions about this policy or our privacy practices, please contact us.
All Surface Roofing and Maintenance, LLC
9610 SW Sunshine Ct, Suite 300
Beaverton, OR 97005
Email: info@allsurfacepdx.com
Phone: (503) 590-9274
